QR code ordering

Let guests order from their phone. Keep your staff on the floor.

Every table gets its own QR code. Guests browse a menu that moves, with dish photos, video and specials, order as many rounds as they like, and each dish goes straight to the right kitchen station. No app to download, no extra hardware, and you can turn it off for any outlet.

30 days free · no card required · S$60/outlet/month after
Kitchen display with tickets by station, dish names in Chinese for the kitchen
QR menu with three dishes in the guest’s cart
A menu that moves

Most QR menus are a list of text. Yours plays like a food video.

Your guests are holding a phone that plays video smoothly, so the menu uses it. Each part of the day can open with its own welcome video, your specials sit at the top with moving pictures, and any dish can play a few seconds of itself when it’s opened. This is Tanuki Raw’s real menu.

  • Video for any dish

    Upload a short phone video of a dish from the dashboard. It plays, muted and looping, when a guest opens that dish.

  • Specials that catch the eye

    Pick the dishes you want to push. They lead the menu in a Specials row with your own badge, and featured ones move.

  • A welcome for each time of day

    Lunch and dinner can each open with their own video and greeting, so the first screen matches the hour.

  • Calm when guests want it

    If a guest has turned off motion on their phone, the welcome screen and specials show still photos instead.

Video and moving specials are on the table QR menu. The counter and Takeaway QR menus show photos.

How QR ordering works

  1. 01

    Put a QR code on each table

    Print the codes from your dashboard. Each one opens that table’s menu, and it never changes once printed.

  2. 02

    Guests order in rounds

    They pick dishes, choose options and send. Another round later goes onto the same table and the same bill.

  3. 03

    The kitchen gets it at once

    Each dish goes to its station screen or printer, and staff see the new order on the table straight away.

  4. 04

    The total shows when they ask

    Guests see what they’ve ordered, but not a running total. It appears once the bill is requested, ready to pay at the counter or by phone.

What your guests see, and what your kitchen sees

Real screens from the app, set up with our own restaurant’s menu and photos. Yours go in their place.

Everything a QR menu should do

English, Chinese and Malay

Guests switch language on the menu. AI translation fills in Chinese and Malay dish names and descriptions in one go, and you can edit any line.

Photos, options and set meals

Show dish photos large, small or not at all. Options, add-ons and set meals work exactly as they do on the staff POS.

Ordering hours

Stop QR orders outside your opening hours, so nobody orders after last call. Staff can still ring things up.

One ticket, not five

Turn on batching and quick one-dish orders from the same table reach the kitchen as one ticket and one chit.

Happy hour on the menu

Scheduled promotions show slashed prices on the guest’s phone while they run, and switch off on their own.

Staff hear about it

The iPad app pings staff when a guest orders or asks for the bill, so nobody has to keep checking a screen.

From our own restaurants

Running in our own restaurants

Tanuki Raw takes QR orders in service, and guests there can open a free table themselves by scanning its code. Every QR setting on this page runs in our own dining rooms before it reaches yours.

QR ordering is optional. Plenty of our own services run staff-only, and the same POS handles both.

Good to know

  • QR ordering needs the internet. If your connection drops, guests can’t order by QR until it’s back, while staff keep going on your main POS device.
  • Guests asking for the bill from their phone is off by default. Turn it on per outlet if you want it.
  • Guests opening a free table by scanning is also off by default. Until you turn it on, staff open each table from the POS.
  • We generate the QR codes; printing or engraving them is up to you.
FAQ

Straight answers.

Do guests need to download an app?

No. The QR code opens a web page in the phone’s camera or browser. There’s nothing to install and no account to create.

Can staff still take orders at the same table?

Yes. Staff orders and guest orders land on the same table and the same bill, and the kitchen can’t tell the difference.

What does QR ordering cost?

It’s included in S$60 per outlet per month, with no per-order fee. If guests also pay by phone, your payment provider’s fees apply.

Can I use it at one outlet and not another?

Yes. QR ordering, guest bill requests and phone payments are all switched on or off per outlet.

What if a dish sells out mid-service?

Mark it sold out once on any device and it disappears from every guest’s phone at once. You can do the same for a single option, like extra rice.

Can guests pay from their phone too?

Yes, with your own HitPay account or through Qlub. See order and pay at the table for how it works.

Also on Nice Work POS

See every feature

Put a QR code on table one tonight.

30 days free, no card, set up in an afternoon. S$60 per outlet per month after, or S$50 a month billed yearly.

QR Code Ordering System for Singapore Restaurants | Nice Work POS